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Phone
Monday-Friday, 9:00-18:00.
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WhatsApp
Best for quick questions about pre-order timing, sizing and shipping.
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Email
Replies within 24 business hours for pre-orders, product care, sizing, withdrawal and warranty.
What we can help with
Pre-orders
Availability, order edits, colour or size changes within 24 hours from purchase.
Shipping
Tracking, delivery address, timing, courier issues and failed delivery.
Withdrawal and returns
Withdrawal form, return procedure and refund timing.
24-month warranty
In case of lack of conformity, email us with a description of the issue and photos.
Product care
Washing, storage, embroidery care and buckle adjustment.
Collaborations and B2B
Team customisation, wholesale requests and corporate gifts.